Our terms and conditions are as follows:

the website

The website loveitloveitloveit.co.uk is: :

about these terms & conditions and your contract

We may have to change these terms and conditions slightly from time to time. You should check before you order to see if any changes have been made since your last visit to loveitloveitloveit.co.uk

When you buy from us, your contract is made with Love It Love It Love It.  When you place an order with us, you agree that these terms and conditions should form the contract between us.

The contract between us will only begin to exist when we accept your order by emailing you to say that the products have been dispatched to you.

These terms and conditions apply to your order and to your use of our website, loveitloveitloveit.co.uk

Our relationship with you is based on these terms and conditions alone.  Any changes must be made in writing and signed by you and by us.

Your statutory rights are not affected by these terms and conditions.

These terms and conditions and the contract between us are made under the laws of England. Any dispute arising from our dealings must be heard in the courts of England.

payment

We accept the following payment methods:

All payments that you make by credit or debit card are subject to authorisation by your card issuer. If your card issuer does not authorise payment to us, your order will not be accepted and we will email you to let you know. We cannot be responsible for any delay or non-delivery of the products you wished to buy.

Please see our privacy and security page for information about how we secure and use your personal data.

ordering 

All invoices must be paid in Pounds Sterling. 

While all care has been taken in making available and maintaining the Currency Conversion Rates displayed on this site, such conversion rates are estimates only of currency conversions that may apply to a transaction. These rates are provided for information purposes only without express or implied warranty. The Currency Conversion Rates should not be relied upon as actual currency conversion rates that may be applied to any particular transaction as such rates will frequently fluctuate over time and vary between various financial providers.

All orders are subject to acceptance by us and to product availability.

You must make sure that the details you provide are true and accurate. We cannot take responsibility for problems caused if the details you provide are incorrect.

You may only use your own credit or debit card when buying from loveitloveitloveit.co.uk

We will let you know as soon as we can if your choices are unavailable, and whether it is possible for us to order more of that stock. If we do not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card. We will contact you to discuss whether you wish to:

• wait until replacement stock is available;
• change your order; or
• cancel that part of your order. 

If we are able to order extra stock to fulfil your order, we will only charge the cost to your card once those products are in stock with us and are ready to be dispatched to you.  In these circumstances, you will only be charged once for postage, even if the order is dispatched to you in two or more packages. 

We reserve the right to change the prices of our products at any time. Please check all prices before placing your order.

All of our prices include VAT where it applies.

We will send the confirmation email to the email address you give to us when you place your order. It sets out details of the products you wish to buy, the cost (including VAT and P&P), your method of payment and our expected dispatch times.

You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are wrong.

If your order has not been accepted, we will email you to tell you why.

delivery

We can only give approximate delivery periods based on approximate dispatch times. We endeavour to despatch all orders within 2 working days of payment, but this may be longer during busy periods such as sale times.  If your order is urgent, please contact us on 0333 I LOVE IT (0333 456 8348) or hello@loveitloveitloveit.co.uk, and we will do our best to help you.

Your purchases will be sent to the address that you give in your order.

If your delivery address is outside of the UK, you may have to pay import taxes on the products you buy. Any such taxes are your responsibility.  You should contact your local customs office for further information.

cancelling your order and exchanging or returning your goods

We hope that your product reaches you in great condition. If you think it’s damaged or faulty, please contact us on 0333 I LOVE IT (0333 456 8348) or hello@loveitloveitloveit.co.uk and we will work with you to sort things out.

If you wish to cancel your order before you receive our confirmation email, please email customerservice@loveitloveitloveit.co.uk with “Cancellation” as the subject of your email. If we receive this email in time, we will not send the products to you and will not charge you for the products that you ordered.

If you wish to cancel your order after you have received a confirmation email from us, you will need to wait until you receive the products and then follow our returns procedure.

Under the Distance Selling Regulations, you have a “cooling off period” of seven days from the day on which you receive the products. In this time, you can decide that you do not wish to keep the products. If you decide not to keep them, you must let us know by emailing customerservice@loveitloveitloveit.co.uk before the seven day period ends and then return the products to us in the same condition as they were received by you.

Once you have returned the products in unused condition, we will refund the sum you paid for them within 30 days.

You will be responsible for paying any postage or packaging charges which are incurred when you return the goods to us, unless you are returning the products because of an error that we have made or because they are faulty. We advise that you send any returned goods by Recorded or Special Delivery.

liability

You agree that if you break these terms and conditions, or if any liability arises from the way that you use our website, you will be responsible for the cost of any damage that we suffer as a result. This may include our reasonable legal fees.

Nothing in these terms and conditions excludes or limits our liability for death or personal injury resulting from our negligence.

Our liability to you in respect of each order you make is capped at a sum equal to the cost of the products included in that order.

We do not accept liability for any errors and/or omissions appearing on loveitloveitloveit.co.uk. We reserve the right to change product specifications, prices and availability of our products and services at any time and without notice to you.

If an error is discovered in the price of the goods that you have ordered, we will email you as soon as possible to let you know. We are not obliged to fulfil an order for a product that was advertised at an incorrect price. If you order a product and the price published on loveitloveitloveit.co.uk is incorrect for any reason, we will email you to let you know that we have not accepted your order. We will tell you the correct price for the product and you may choose to buy it at the correct price.

If you have already paid for the wrongly-priced goods, we will refund the full amount within 30 days of the date of your order. If you choose to buy the product at the corrected price, we will charge this separately to your debit or credit card.

If you receive products which are not what you ordered, please email us within 10 working days and we’ll do all we can to correct the problem. You may be required to return some products to us before we can resolve the problem.

We do everything we can to make sure that the product pictures we use are accurate, but as your computer and / or monitor will have its own colour settings, we are not responsible for any differences in colour between the image on loveitloveitloveit.co.uk and the product that you receive.

We work hard to ensure that the data we collected from you is stored as securely and safely as possible. However, we cannot be held responsible for any breach in our secure computer servers.  For more information on privacy, please see our privacy policy.

Please check our expected dispatch dates carefully. However, we do not have any liability to you for delay in the delivery of the products that you order, whether or not the delay is beyond our control.

We do not warrant that our website will meet your requirements or will be uninterrupted, timely or error-free. We do not warrant that our website or the server that makes it available are free of viruses or bugs. We will not be responsible for any loss of content or material uploaded or transmitted through our website.

All copyright in this site is owned by Love It Love It Love It and can only be re-used if we grant a licence permitting it.